Service Guarantee

At Swhosting.ie, we try our utmost to keep customer dissatisfaction to an absolute minimum at all times. If there is a problem, we try to rectify it immediately.

Network	The network is a multi-homed redundant setup connected via Gigabit Ethernet handoff(s). We use brand name routers and switches such as Cisco/HP/Dell/Toplayer.
Network Uptime	99-100% Monthly Uptime Guarantee*
Customer Support	9AM - 2 AM GMT+1 | Mon - Sun All support requests are answered and dealt with usually within 1 hour.
Hardware	All our equipment is from Dell/HP/Cisco/Supermicro vendors. We have hot-swap spare parts at the datacenter which is staffed 24/7/365.
Moneyback	30 days moneyback guarantee for shared hosting orders if you are not satisfied.

*Does not include maintenance or 'issues out of our control'.